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Handbook for TQM and QC Circles

Isao Kato is the retired manager for the old Education and Training Division of Toyota Motor Corporation. I spent some time interviewing Mr. Kato when Professor Sobek and I set out to draft A3...

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Toyota QC Circle Example

Here is a detailed example of what a QC Circle activity looks like in Toyota these days. The following link will take you over to the blog part of the A3Thinking.com website I set up with Professor...

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